FREQUENTLY ASKED QUESTIONS
Q: DO YOU HAVE A REFUND POLICY?
NO RETURN OR REFUNDS - PLEASE AT OWN ACCORD - We can not offer refunds or returns for many reasons as we are not able to monitor how products are used.
Q: DO I HAVE TO EXCERCISE?
A: No, but exercise is needed to lead a healthy lifestyle so therefore it would be a bonus.
TIP: Gym goers, drink one cup before going gym - as this will boost the fat burning process (Thermogenesis)
Q: HOW MANY CUPS CAN I DRINK IN A DAY?
A: For most users 1 cup is sufficient however 2 cups a day can be drunk. Have a second drink in the afternoon; again on a empty stomach and a few also drink a 3rd before bed as they find it gives them a restful sleep. Ladies with under active thyroid and PCOS - we recommend 2 cups a day.
Q: ARE THE DRINKS BEST TO HAVE HOT OR COLD?
A: Either. As long as the water is first boiled and then cooled down to desired temperature (do not mix contents with boiling water – as this may kill the herbs)
Q: WHICH PRODUCT WORKS BEST?
A: We have a vary of products which all work differently. We would highly recommend to refer back to our BURN CHART page which will guide you to which would be the ideal product for you. Results vary upon each individuals.
Q: CAN I STILL DRINK MY NORMAL TEA AND COFFEE ASWELL?
A: YES with our HHG products. YES with our Organo products. NO with our Xipworks products as they contain high levels of caffeine. Please check daily allowance for caffeine.
Q: CAN I STILL DRINK WHILE MENSTRATING?
A: Yes you may, however when menstruating ladies naturally bloat more and gain water weight. So this may affect results and cause confusion in Weight loss.
Q: CAN MILK AND SUGAR BE ADDED TO THE BLACK COFFEE?
A: Yes, however we recommend Almond Milk, Soya Milk or Semi- skimmed Milk and no calorie sweeteners as replacement for sugar.
Q: HOW DO THE PRODUCTS ACTUALLY BURN FAT?
A: The ingredients work on a process called Thermogenesis while the Visceral fat is burnt under the skin.
Q: I FELT A BIT SHAKY AFTER MY BEVERAGE, IS THIS NORMAL?
A: If so, we recommend you drink half a sachet in the morning and another half sachet in the afternoon. If this does not help, please stop drinking immediately.
Q: HOW LONG CAN I HAVE THE PRODUCTS FOR?
A: Until you get to desired weight. Although we do recommend to take a break after taking the products for 12 consecutive weeks. It is best to have a break for at least 10-14 days giving the body the boost it needs and then restart if desired.
Q: HOW LONG WILL IT TAKE TO SEE RESULTS?
A: Most ladies will see a difference within 2 weeks. Whether it is actual lbs loss or inch loss, some ladies will see or feel within the first week.
Q: IF I DO NOT EAT 2000 CALORIES WILL I STILL LOSE WEIGHT?
A: For the products to work its best, we recommend ladies eat approximately 2000kcals and men 2500 kcals a day.
Q: WHAT PARTS OF THE BODY SHOULD I MEASURE?
A: Fore Arm, Upper Arm, Bust, Chest, Waist, Mid Way, Hips, Thigh, Knee, Calf. Please refer to Measuring Chart.
Q: I ONLY EAT TWICE A DAY WILL IT STILL WORK?
A: To achieve best results you should eat 3 meals a day.
Q: CAN I EAT JUNK FOOD?
A: We recommend 2000 calories a day for ladies and 2500 a day for men if eating your junk food still keeps you within this then yes sure.
Q: WHY IS IT SO EXPENSIVE?
A: Our products are made with the highest quality of ingredients therefore this reflects the price.
A Starbucks coffee or chai prices are £2.95 to £3.50 yet ours works out at approx. £2 a day for a 4 weeks supply. Would your Starbucks give you the same benefit that ours provides?
We are also cheaper than many other diet companies eg. Drop-away starts at £120 a month, Forever Living – Clean9 is at £112 for just 9 days!
Q: IS IT STILL BENEFICIAL AFTER 4 WEEKS?
A: Yes of course, our products are not a detox and do not contain laxatives therefore can be safely consumed long term. If you do see that your beverages are less effective over time please take a Candida test.
Q: CAN YOU TAKE WHEN PREGNENT?
A; No, we do not recommend any type of dieting whilst being Pregnant. Enjoy it!
Q: DOES IT INCREASE ENERGY?
A: Yes, our beverages contain Ginseng and this naturally increases energy levels.
Q: HOW LONG WOULD IT TAKE TO LOSE 1 STONE?
A: Everyone will lose weight at different rates no two people are the same and therefore no two weight loss rates will be the same either. Having said that, the average weight loss is 2 to 5lbs a week.
Q: WHAT ELSE DO I NEED TO FOLLOW WHILE HAVING THE PRODUCTS?
A: For best results eat 3 healthy meals and drink 2.5 liters of water a day - Exercise is not required but is a bonus.
Q: WILL I GAIN WEIGHT AFTER I STOP?
A: As long as you maintain the same 3 meals and water intake you should not gain weight. If you increase your calorie intake and reduce exercise then yes you will gain.
Q: HOW DO I WORK OUT HOW MANY CALORIES I AM EATING?
A: You can work out calories per meal using a calorie calculator that are available on Google.
Q: CAN I HAVE A CHAI IN THE MORNING AND A COFFEE IN THE AFTERNOON?
A: Yes of course, as long as the beverages are consumed 30 minutes before food on an empty stomach.
Q: WHY CAN'T YOU ADD FULL FAT MILK TO BLACK COFFEE?
A: You can, but this just increases the calorie intake so we recommend milk that has less calories for eg. Almond Milk, Soya. Milk or Semi- skimmed Milk.